The Business process outsourcing arm of E-SoftSys offers proven expertise in handling Back office functions, IT support and Software Product support.

Our efficient and process driven approach provides you the flexibility of outsourcing support functions and concentrate on your areas of core competency. We will own and manage the process at a fixed cost or time and materials basis.

RIM Services

Remote IT Infrastructure Management has been a core focus area for E-SoftSys and greatly compliments its technology driven business. We have invested in advanced tools to ensure secure remote connectivity to client servers, desktops and laptops. Our efficient and effective means of addressing user complaints in quick time have won us accolades from our ever growing client base.

Our RIM services will help you cut IT support costs while offering an extensive selection of support and maintenance services, all of which are designed to increase employee productivity and improve the delivery of products and services. We have a dedicated team of System and Network Engineers who can remotely assist you to effectively manage your IT Infrastructure through e-Maintenance a customized tool for handling client issues. e-Maintenance incorporates RIM services via on-line chat, e-mail and telephone.